A faulty update from a cybersecurity provider has caused a global IT Service outage, resulting in
a blue screen of death on Windows operating systems with installed Crowdstrike security
products.

As of 07/19/2024, 5:45 PM, the CEO of CrowdStrike provided a statement on X:, “CrowdStrike
is actively working with customers impacted by a defect found in a single content update for
Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or
cyberattack. The issue has been identified, isolated and a fix has been deployed.”.

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A. Nature of Issue

• Crashes on Windows hosts related to the Falcon Sensor.

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B. Actions to be Taken